Refund and Returns Policy

Last Updated: 27 Oct 2025

At ZIN Global Freshfields, we aim to ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Returns

• Products can be returned within 7 days of delivery.
• Items must be unused, unopened, and in their original packaging.
• Perishable or consumable items (e.g., food products) cannot be returned unless damaged or defective.

2. Refunds

• Refunds will be issued after inspection of the returned product.
• Approved refunds are processed to your original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to our error.

3. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at info@zinglobalff.com within 48 hours of delivery with supporting images.

4. Exchanges

We currently do not offer direct exchanges. You may return the product and place a new order.